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Managing GDPR with Microsoft Services, including Data Log Exports and the Right to be Forgotten

By |2019-06-06T13:01:36+00:00June 6th, 2019|Uncategorized|

Getting compliant with GDPR standards is a tough journey. At TEAM Technology, we want that process to be as painless and profitable for your business as possible. Office 365 has several built-in features that allow you to get compliant fast with GDPR. You can get the information you need to complete your data protection impact assessment for Microsoft services, search on specific GDPR articles via the Compliance Manager, and permanently delete user data so you're up to GDPR standards. Make your GDPR compliance journey faster and easier. Contact us and watch this short video for recent updates on planning and implementing GDPR requirements.

Top ways marketing can help sales succeed

By |2019-06-05T19:30:34+00:00June 5th, 2019|Uncategorized|

Do your marketing and sales departments share the same definition of a quality lead? If not, you're not alone. This disconnect is more common than you'd think and can lead to inefficiencies and tension between departments. To be effective, marketing and sales need to have a mutual understanding of overall processes and goals. This starts by sharing customer data on a single platform. Connected systems like @Dynamics365 can keep everyone across both functions in sync and ensure marketing is handing off sales-ready leads to sellers. Contact us to learn more.

Microsoft Teams increases collaboration in the modern workplace at Microsoft

By |2019-06-05T13:03:55+00:00June 5th, 2019|Uncategorized|

Microsoft is internally changing the way they collaborate. But change isn't automatic. That's why they spent a lot of time planning their move to their collaboration solution--Microsoft Teams. By creating a plan and adopting a proven strategy, Microsoft cut down on their adoption time and led a successful transition to Teams. The collaboration and teamwork at Microsoft are better than ever, and you can see similar results at your organization. At TEAM Technology, we want you to find and adopt the collaboration solutions that are right for your business. Contact us today to learn how we can help.

Customer story: SilviaTerra maps the future of forests with Microsoft AI

By |2019-06-04T19:30:27+00:00June 4th, 2019|Uncategorized|

Analyzing data has given us a better understanding of everything from consumer behavior to production efficiencies. In short, data helps us manage and direct our resources in the most efficient and effective ways possible. What if we applied this same strategy to our forests? While they may not be made up of code, AI technology is allowing us to track and understand our forests and other natural resources like never before. With this understanding comes the same opportunity for more efficient management. Check out this video to learn more about the incredible impact SilviaTerra is already having on one Pennsylvanian watershed.

Boost productivity and increase revenue

By |2019-06-04T13:07:54+00:00June 4th, 2019|Uncategorized|

55% of sales reps think their company's sales tools are an obstacle instead of a facilitator. That's because companies often have multiple tools to take a single customer through the sales process. This results in sales reps who are spending more time dealing with sales tools than actually interacting with customers. At TEAM Technology, we believe your sales tools should enhance the sales process, not hinder it. Contact us to learn more about streamlining workflows and supporting your sales reps with Dynamics 365 for Sales.

Do more with Microsoft Teams

By |2019-06-03T19:30:54+00:00June 3rd, 2019|Uncategorized|

According to a ClearCompany survey, 97% of employees and executives believe lack of alignment within a team impacts the outcome of a task or project. To facilitate communication and alignment in your organization, make sure you have the proper tools for the job. With a platform like Teams, you can freely collaborate, ensuring your team can gain clarity and proper alignment on all your projects. At TEAM Technology, we have the tools and experienced staff you need to plan and adopt a new workplace solution. Contact us today to learn more about how we can help you with your next move.

4 Reasons Why Companies are Choosing CRM Over Traditional Marketing tools

By |2019-05-31T13:01:55+00:00May 31st, 2019|Uncategorized|

Traditional marketing techniques focus on specific avenues of communication with customers. Customer relationship management (CRM) systems, on the other hand, focus on each individual customer. Today, as more and more customers base their purchasing decisions on their relationship with sellers rather than the products sold, the CRM approach to marketing is proving uniquely effective. Thinking about integrating your sales and marketing efforts into a single CRM system? At TEAM Technology, we can help you find the system perfectly suited to your business. Contact us to learn more.

How CIOs can promote diversity and inclusion

By |2019-05-30T19:30:22+00:00May 30th, 2019|Uncategorized|

Is your workplace as diverse as it needs to be? If you're looking to create a more diverse workforce, there are a few things you can do to ensure you're getting the right talent. You can start by listening to your employees. Find out where they need support and how to deliver it to them. Business runs better when you have the right tools to promote communication within your organization. At TEAM Technology, we have been helping businesses just like yours to facilitate communication and achieve more by planning and implementing the right digital solutions. Contact us today to find out more.

The evolution of customer service metrics

By |2019-05-30T13:02:36+00:00May 30th, 2019|Uncategorized|

A better customer experience can increase customer loyalty and retention. And according to Bain & Company, a 5% increase in customer retention can increase a company's profitability by 75%. At *[$profile.organization*], we understand customer service metrics are evolving, and as modern businesses, we need to put tools and practices in place to help us prioritize customer lifetime value. With cloud-based productivity services, Office 365 can help your company deliver better customer experiences over the lifetime of your customer relationships. Contact us to today to find out how.

DeKalb Mechanical improves service and reduces costs with Microsoft Office 365

By |2019-05-29T19:30:14+00:00May 29th, 2019|Uncategorized|

DeKalb Mechanical employees have access to the customer information they need both in the office and in the field. With the mobile access, bid automation, and cloud-based collaboration Office 365 affords, employees are more efficient, more productive, and better equipped to deliver stellar service. DeKalb is satisfying countless customers, plus saving over $150,000 annually in lost productivity. At TEAM Technology, we understand the value of time and money, and with #Office365, we can help you save both. Contact us today to find out how.