Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365

When Zurich Insurance Group faced a challenge familiar to many: Optimizing customer engagement across business units. With Microsoft Dynamics 365, the insurance provider has been able to address the challenge by transforming engagement β€” a move that had resulted in more personalized customer experiences and an incredible 40% boost in lead quality. Zurich Insurance Group shares lessons learned in this customer success story. Get the story, here.
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Create Business Value From AI

In an ideal world, safety and responsibility are built into your organization’s AI transformation. How important is that to you and your team? If that’s your vision, watch this illuminating video about responsible generative AI in the @Microsoft Cloud. It details the five pillars of AI success and shows you what’s possible in the new AI frontier.Read More

Worldwide AI Governance Platforms 2023

Before selecting a generative AI platform it’s critical to assess your organization’s specific AI governance requirements and objectives. That may not be easy without some knowledgeable guidance. Read this informative IDC MarketScape Report showing what to look for when reviewing generative AI platforms and how @Microsoft Azure measures up against the competition.Read More